Privacy Policy

Effective date: September 8, 2026

This Privacy Policy explains how Report HQ collects, uses, stores and protects your information when you use our Service.

1. Information we collect

  • Account information: email address, agency name and profile details.
  • Client data: business names, locations, metrics, keywords, work-log entries, report content and brand assets you upload.
  • Usage data: log data, device/browser type and feature usage to help us improve the Service.
  • Connected-service data: with your permission, we fetch Google Business Profile, Search Console and GA4 data through OAuth.

2. How we use your information

We use your information to provide, maintain and improve the Service; generate reports; send account and billing notices; respond to support requests; and enforce our Terms.

3. Sharing and disclosure

We do not sell your data. We share information only with service providers who help us host and operate the Service, or when required by law. Public share links you create are visible to anyone who has the link and any password you set.

4. Cookies and tracking

We use essential cookies to keep you signed in and maintain your session. We do not use advertising or third-party tracking cookies.

5. Data security

We encrypt data in transit using TLS and encrypt OAuth tokens at rest. Access is restricted by authentication and row-level security policies. No system is 100% secure, so we encourage strong passwords and two-factor authentication where available.

6. Data retention

We keep your data for as long as your account is active, plus a reasonable period to comply with legal obligations, resolve disputes and enforce agreements. You can delete your account or specific client data at any time from within the Service.

7. Your rights

Depending on your location, you may have the right to access, correct, export or delete your personal data. Contact us at the address below to exercise these rights.

8. Children's privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted with a new effective date.

10. Contact

Questions about this Privacy Policy can be sent to support@rankreport.app.